FAQs
Frequently Asked Questions – JamJarToys
How can I contact you?
The best way to get in touch is by emailing us at jamjartoys@gmail.com. We’re always happy to help and aim to respond as quickly as possible!
Do you ship internationally?
We currently post to all UK addresses, including Northern Ireland. Overseas postage may follow in the future.
However, our eBay store offers international shipping options for customers outside the UK.
How long will it take for my order to arrive?
We aim to dispatch all orders within 48 hours, using Royal Mail for most deliveries.
Standard delivery usually takes 2–4 working days, though please allow up to 2 weeks during busy periods or for occasional delays.
Need it faster? Please contact us for postage options for urgent orders.
What are the shipping costs?
We offer simple, flat-rate shipping:
Standard 2nd Class: from £1.90
Standard 1st Class: from £3.55
Larger items: typically £4.99 (automatically calculated at checkout)
How did JamJarToys start?
We began by selling our own children’s pre-loved toys on eBay, and it grew from there!
We became full-on LEGO® fanatics and launched an eBay store in 2014, specialising in LEGO Minifigures, parts, and accessories. In 2022, we expanded and launched this website to bring the LEGO magic to even more fans.
What age is LEGO suitable for?
LEGO® is not suitable for children under 5 years old, as it contains small parts that can pose a choking hazard.
Are your items brand new and genuine LEGO?
Absolutely! All our products are 100% genuine LEGO® and brand new, unless clearly stated otherwise in the listing.