FAQs

  • How do I contact you?

The best way to contact us is at Jamjartoys@gmail.com

  • What Countries do you ship to?

At the moment we are only posting to the UK and Northern Ireland but our eBay store caters for overseas purchases - visit us at : https://www.ebay.co.uk/usr/jamjartoys

  • How long will it take for my item to arrive?

Wherever possible we post within 48 hours and we usually use Royal Mail. and shipping generally takes 2-4 days, but can't be guaranteed and on occasions we do see delays which mean you may need to wait up to 2 weeks.

We offer an express option though where items are sent by Royal Mail Special Delivery.

  • What are the shipping costs?

For the majority of items we offer a standard shipping charge Per Order which starts at £1.50 2nd Class; £1.80 1st Class. Together with an express delivery option of £8.49Larger items are charged at £4.99 

  • How did the business start?

We started by selling our children's pre-loved toys on eBay and it kind of grew from there - we have become LEGO fanatics and running an eBay store specialising in LEGO since 2014. We thought it was time to share the LEGO awesomeness a little wider so started this site.

  • What is the age suitability?

Please note that LEGO contains small parts are not suitable for children under 5 years of age.

  • Are the Items New and Genuine LEGO?

Yes all our items are genuine LEGO and brand new.